Terms of Service

By accessing or using Orion (“the Service”), you agree to be bound by these Terms of Service (“Terms”). If you do not agree to all of these Terms, do not use the Service.

These Terms apply to all users, including individuals, teams, and organizations. If you are accepting these Terms on behalf of an organization, you represent and warrant that you have the authority to bind that organization.

Orion is a logging and monitoring platform that provides real-time log aggregation, alerting, and developer-facing dashboards. The Service includes:

• A web-based dashboard accessible via browser
• An open-source SDK (orion-monitoring) for integration into your Node.js applications
• A system agent (Orion Agent) installable on Linux servers for system-level monitoring
• Alerting and housekeeping features depending on your subscription plan

The Service is offered under three subscription tiers. All plans include access to the core platform and SDK. Features and limits differ per plan:

When a quota is reached, the API returns an HTTP 403 error and excess logs are rejected until the next billing period. Limits reset at the start of each monthly billing cycle.

To access the Service, you must create an account with a valid email address. You are solely responsible for maintaining the confidentiality of your credentials.

• Provide accurate and up-to-date information at registration
• Do not share your credentials or API tokens with unauthorized parties
• Notify us immediately at celyan.mellinger@hotmail.fr of any unauthorized access to your account
• You are responsible for all activity that occurs under your account

We reserve the right to suspend or delete accounts that violate these Terms, with or without prior notice.

You agree not to use the Service to:

• Submit illegal, malicious, or rights-infringing content or log data
• Attempt to circumvent plan quotas or technical rate limits
• Disrupt, overload, or compromise the integrity of our infrastructure
• Resell or sublicense access to the Service without express written authorization
• Use the Service to store sensitive personal data beyond what is necessary for logging purposes
• Reverse engineer, decompile, or attempt to extract the source code of the Service

Violation of this policy may result in immediate suspension or termination of your account.

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using Orion, you consent to the collection and use of your information as described in the Privacy Policy.

You retain ownership of all log data, metrics, and other content you submit to the Service (“Your Data”). By submitting Your Data, you grant us a limited, non-exclusive license to store, process, and transmit it solely for the purpose of providing the Service to you.

We do not sell Your Data to third parties. We may access Your Data to provide support, investigate abuse, or comply with legal obligations. Upon account termination, Your Data will be deleted within 30 days.

Paid subscriptions are billed monthly, in advance, via Stripe. All prices are in euros (EUR) and exclude applicable taxes.

• Subscriptions renew automatically unless cancelled before the renewal date
• Upgrades take effect immediately; downgrades take effect at the next billing cycle
• We reserve the right to change pricing with at least 30 days' notice
• Failed payments may result in your account being downgraded to the Free plan

Refunds: Payments are non-refundable except where required by applicable law. Under French consumer law, a 14-day withdrawal right applies to consumers for their first subscription, provided the Service has not yet been used during that period.

If your payment fails, we will attempt to retry the charge. Sustained failure to pay may result in suspension of paid features and downgrade to the Free tier.

We strive to keep Orion available and reliable, but we do not guarantee uninterrupted, error-free service.

We may perform scheduled or emergency maintenance with or without advance notice. We are not liable for damages resulting from service interruptions.

The Service, including its software, design, trademarks, and documentation, is owned by Célyan Mellinger and protected by applicable intellectual property laws.

The Orion SDK (orion-monitoring) is distributed as open-source software under its respective license. The agent and API remain proprietary.

You are granted a limited, non-exclusive, non-transferable, revocable license to use the Service in accordance with these Terms. Nothing in these Terms grants you ownership of or rights in any intellectual property beyond this license.

To the maximum extent permitted by applicable law, Célyan Mellinger shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the Service.

Some jurisdictions do not allow the exclusion of certain warranties or limitations on liability. In those jurisdictions, our liability is limited to the minimum extent permitted by law.

You may terminate your account at any time from your account settings. Termination takes effect at the end of the current billing period for paid plans. No partial refunds are issued for unused time.

We reserve the right to suspend or terminate your access for violations of these Terms, without notice or refund. Upon termination, your data will be deleted within 30 days.

We may update these Terms at any time. Material changes will be communicated by email or via a prominent notice within the Service at least 15 days before they take effect.

Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes. If you do not agree, you must stop using the Service and may terminate your account.

For any questions, concerns, or legal notices related to these Terms, please contact:

• Name: Célyan Mellinger
• Email: celyan.mellinger@hotmail.fr
• Service: https://orion.fuxlor.dev
• Governing law: French law — disputes submitted to the competent courts of Paris